Frequently Asked Questions

Questions our users ask the most.

14 articles in this collection
Written by Islam Essam and Laurent Lemaire

Incremental / Differential / Partial Backups?

Back up the files that change, only.

Written by Islam Essam
Updated this week

Do you offer a discount on annual plans?

Annual plans discount.

Written by Islam Essam
Updated over a week ago

How long does it take to schedule a backup?

How much time would SimpleBackups save you.

Written by Islam Essam
Updated over a week ago

Which storage providers does SimpleBackups support?

List of storage providers you can store your backups at.

Written by Islam Essam
Updated over a week ago

Which databases does SimpleBackups support?

The databases you can back up using SimpleBackups.

Written by Islam Essam
Updated over a week ago

Is SimpleBackups secure?

How we store sensitive information.

Written by Laurent Lemaire
Updated over a week ago

What is meant by SimpleStorage or Free Storage?

Written by Laurent Lemaire
Updated over a week ago

Which operating systems does SimpleBackups support?

List of operating systems you can back up.

Written by Islam Essam
Updated over a week ago

Why did my backup fail?

Some of the reasons that could interrupt your backups.

Written by Islam Essam
Updated over a week ago

How is your sensitive information handled?

Written by Laurent Lemaire
Updated over a week ago

Billing & Subscriptions

Can I change plans?

Written by Laurent Lemaire
Updated over a week ago

How to redeem a coupon?

Enter your coupon code to activate the discount from your settings page.

Written by Laurent Lemaire
Updated over a week ago

What happens if my subscription expires?

Written by Laurent Lemaire
Updated over a week ago

What happens if I go over my plan limit?

Written by Islam Essam
Updated over a week ago