Frequently Asked Questions

Questions our users ask the most.

14 articles in this collection
Written by Islam Essam and Laurent Lemaire

Why we don't offer incremental backups.

Written by Laurent Lemaire
Updated over a week ago

Do you offer a discount on annual plans?

Annual plans discount.

Written by Islam Essam
Updated over a week ago

How long does it take to schedule a backup?

How much time would SimpleBackups save you.

Written by Islam Essam
Updated over a week ago

Which storage providers does SimpleBackups support?

List of storage providers you can store your backups at.

Written by Islam Essam
Updated over a week ago

Which databases does SimpleBackups support?

The databases you can back up using SimpleBackups.

Written by Islam Essam
Updated over a week ago

Is SimpleBackups secure?

How we store sensitive information.

Written by Laurent Lemaire
Updated over a week ago

What is meant by SimpleStorage or Free Storage?

Written by Laurent Lemaire
Updated over a week ago

Which operating systems does SimpleBackups support?

List of operating systems you can back up.

Written by Islam Essam
Updated over a week ago

Why did my backup fail?

Some of the reasons that could interrupt your backups.

Written by Islam Essam
Updated over a week ago

How is your sensitive information handled?

Written by Laurent Lemaire
Updated over a week ago

Billing & Subscriptions

Can I change plans?

Written by Laurent Lemaire
Updated over a week ago

How to redeem a coupon?

Enter your coupon code to activate the discount from your settings page.

Written by Laurent Lemaire
Updated over a week ago

What happens if my subscription expires?

Written by Laurent Lemaire
Updated over a week ago

What happens if I go over my plan limit?

Written by Islam Essam
Updated over a week ago